Shipping policy

Fast and reliable fulfillment

Nordweg ships orders to addresses within the United States. Orders are fulfilled from our U.S. inventory through Amazon’s fulfillment network. This helps us provide fast, reliable delivery with tracking and predictable carrier handoff.

Processing time

Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Delivery time

Standard delivery usually takes 2–5 business days after fulfillment, depending on the destination and carrier availability.

Delivery times are estimates and may vary during holidays, carrier delays, weather events, or other circumstances outside our control.

Free shipping

We offer free standard shipping on all U.S. orders.

Tracking

Once your order ships, you will receive a confirmation email with tracking information when available.

Shipping address

Please make sure your shipping address is correct before placing your order. If an address is incorrect or incomplete, delivery may be delayed or the package may be returned to the carrier.

If you notice an issue with your shipping address after placing an order, contact us as soon as possible at support@nordweg.com.

Delivered packages

If your package is marked as delivered but you cannot find it, please check with neighbors, building staff, your mailbox/package room, or the carrier first.

If you still need help, contact us at support@nordweg.com and we’ll do our best to assist.

International orders

At this time, nordweg.us is focused on U.S. orders. If you are shopping from Brazil, please visit our Brazilian website at nordweg.com.

If you are outside the United States or Brazil and would like to purchase Nordweg products, please contact us at support@nordweg.com and we will do our best to help.